Terms & Conditions

Rama Enterprises PAY SERVICES USAGE

Please read the following terms and conditions carefully before registering on, accessing, browsing, downloading or using the Rama Enterprises website, and all associated sites, or the Rama Enterprises mobile application or any similar platform (hereinafter collectively, the Rama Enterprises Platform run by Rama Enterprises ,

Any of its affiliates (hereinafter collectively, Rama Enterprises or Rama Enterprises on any device and/or before availing any services offered by Rama Enterprises on the Rama Enterprises Platform which may include services such as recharge or bill payment, digital products, semi-closed wallet service and marketplace service or any other service that may be offered by Rama Enterprises on the Rama Enterprises Platform (hereinafter individually, and collectively,

The Rama Enterprises Services). For the avoidance of doubt, it is clarified that these terms and conditions shall apply to all Rama Enterprises Services, whether offered by Rama Enterprises or its affiliates.

ACCEPTANCE

By registering on, accessing, browsing, downloading or using the Rama Enterprises Platform for any general purpose or for the specific purpose of availing any Rama Enterprises Service, you agree to be bound by the single-sign-on ID (hereinafter TRANSFER) terms and conditions set forth below as well as by the service-specific terms and conditions applicable to each Rama Enterprises Service (hereinafter collectively, the T&Cs).

These T&Cs shall also include any additional or modified terms and conditions in relation to the TRANSFER or any additional or modified service-specific terms and conditions in relation to any Rama Enterprises Service or any future service that may be offered by Rama Enterprises on the Rama Enterprises Platform. By registering on, accessing, browsing, downloading or using (as applicable) the Rama Enterprises Platform or availing any Rama Enterprises Service or the TRANSFER, you automatically and immediately agree to all the T&Cs. If at any time you do not accept or agree with any of the T&Cs or do not wish to be bound by the T&Cs, you may not access, browse or use the Rama Enterprises Platform and immediately terminate your availing the Rama Enterprises Services. Accepting or agreeing to the T&Cs will constitute a legal contract (hereinafter Agreement) between you, being at least 18 years of age and an individual user of the Rama Enterprises Platform or a customer or beneficiary of the Rama Enterprises Services, and Rama Enterprises .

All services are rendered by Rama Enterprises through the Rama Enterprises Platform under the brand name “Rama Enterprises ” (or any derivatives or variations thereof). Consequently, all the rights, benefits, liabilities and obligations under the T&Cs shall, as the case may be, accrue to the benefit of, or incurred by, Rama Enterprises , regarding your use of Rama Enterprises ’s digital services (which includes but may not be limited to prepaid recharge, bill payment, booking movie tickets, bus tickets, hotel rooms or flight tickets), the semi closed wallet service, the marketplace service or any such other services which may be added on the Rama Enterprises Platform and which will henceforth be a Rama Enterprises Service, from time to time.

The Rama Enterprises Services shall be used by you subject to your adherence with the T&Cs. As long as you accept and comply with these T&Cs, Rama Enterprises grants you a personal, non-exclusive, non-transferable, limited, revocable privilege to enter and use the Rama Enterprises Platform and/or avail the Rama Enterprises Services.

ELIGIBILITY

The Rama Enterprises Services are not available to persons under the age of 18 or to anyone previously suspended or removed by Rama Enterprises from availing the Rama Enterprises Services or accessing the Rama Enterprises Platform. By accepting the T&Cs or by otherwise using the Rama Enterprises Services on the Rama Enterprises Platform, you represent that you are at least 18 years of age and have not been previously suspended or removed by Rama Enterprises , or disqualified for any other reason, from availing the Rama Enterprises Services or using the Rama Enterprises Platform. In addition, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by all the T&Cs as part of this Agreement.

Finally, you shall not impersonate any person or entity, or falsely state or otherwise misrepresent your identity, age or affiliation with any person or entity. Finally, in the event of any violation of the T&Cs, Rama Enterprises reserves the right to suspend or permanently prevent you from availing Rama Enterprises Services or using the Rama Enterprises Platform.

OTHER TERMS AND CONDITIONS

Additional terms and conditions may apply in order for you to avail specific Rama Enterprises Services and to specific portions or features of the Rama Enterprises Platform, including contests, promotions or other similar features, all of which terms are made a part of these T&Cs by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these T&Cs and the terms posted for or applicable to a specific portion of the Rama Enterprises Platform or for any Rama Enterprises Service offered on or through the Rama Enterprises Platform, the latter terms shall control with respect to your use of that portion of the Rama Enterprises Platform or the specific Rama Enterprises Service.

Rama Enterprises may make changes to any Rama Enterprises Services offered on the Rama Enterprises Platform, or to the applicable terms for any such Rama Enterprises Services, at any time, without notice. The materials on the Rama Enterprises Platform with respect to the Rama Enterprises Services may be out of date, and Rama Enterprises makes no commitment to update the materials on the Rama Enterprises Platform with respect to such Rama Enterprises Services. The following terms also govern and apply to your use of the Rama Enterprises Platform, and they are incorporated herein by this reference:

Rama Enterprises Platform Services, Participating Platforms

Rama Enterprises services offers you the convenience, after a one-time registration any Rama Enterprises Platform, to sign on (log in) to all web pages and online platforms operated by Rama Enterprises or its affiliates (hereinafter the Participating Platforms) with single log-in access / data, without going through a separate registration process every time.

After successfully registering for the Rama Enterprises Service, the user can log-in via each Participating Platform with his Rama Enterprises access credentials. Moreover, if already logged in to one of the Participating Platforms, the user can immediately use all other Participating Platforms without additional log-in procedures (subject to the respective Participating Platform requiring further declarations).

The Participating Platforms that offer the Rama Enterprises as a login feature, are visible on registration and in the user account. The number of Participating Platforms may also vary in the course of time. With regard to the contractual relationships of the users with the respective Participating Platforms, for the purposes of which Rama Enterprises ’s service is or can be used in accordance with these T&Cs, these can alternatively have their own commercial and user terms and conditions.

These business or user terms and conditions are available on the respective Participating Platforms. For the respective contents of the Participating Platforms, the respective affiliate of Rama Enterprises is solely responsible only for those content that it actually operates. For the Rama Enterprises service, these T&Cs apply exclusively, whereas for the use of the Participating Platforms, their business and user terms and conditions apply along with these T&Cs. The Rama Enterprises shall be owned and operated by Rama Enterprises Solutions Pvt. Ltd. for use on all Participating Platforms, by Rama Enterprises or its affiliates. For the use of Rama Enterprises ’s service, the user must register. Registration as a user is only allowed if the user meets the eligibility criteria as set out in these T&Cs. Each user can set up only one user account. The user is obliged to provide correct and complete information during the registration and use of the Rama Enterprises service. The login data is intended solely for personal use by the user and therefore always to be kept secret and safe. The user is not entitled to share his login details with third parties to use the Rama Enterprises service or to disclose them otherwise.

The user is obliged to inform Rama Enterprises immediately on becoming aware of and/or suspecting a case of any unauthorized use, disclosure and/or misuse of their access data or of their user account. Furthermore, the user is obliged not to use the user account of another person. Submission of the duly completed registration form by the user simply provides invitation to us to make an offer to enter into the agreement on the use of our Rama Enterprises service (hereinafter the Rama Enterprises Agreement). Our offer for the conclusion of the Rama Enterprises Agreement is then affected by the fact that Rama Enterprises sends the user a confirmation by e-mail, in which a confirmation link is included next to the user name and the password for the Rama Enterprises Service.

By the user clicking on this confirmation link, the user accepts Rama Enterprises ’s offer, so that in this way the Rama Enterprises Agreement enters into force. Conclusion of the Rama Enterprises Agreement may, also be effected through other communication modes and following such processes which help achieve the same purpose as the aforementioned e-mail confirmation process. Rama Enterprises is entitled to reject individual users without giving reasons. The user guarantees that the data submitted for their user account (and any other information that is otherwise left for Rama Enterprises ) are in all respects complete, true, accurate and not misleading. Any changes to user’s data should be promptly updated correctly in its account.

Use of Rama Enterprises Platform

You understand that except for information, products or services clearly indicated as being supplied by Rama Enterprises , we do not operate, control, or endorse any information, products or services on the Internet in anyway. You also understand that Rama Enterprises cannot and does not guarantee or warrant that files available for download through the Rama Enterprises Platform will be free of viruses, worms or other code that may be damaging. You are responsible for implementing procedures to satisfy your particular requirements of Internet security and for accuracy of data input and output.

PROHIBITED CONDUCT

By accessing or using the Rama Enterprises Platform or by availing Rama Enterprises Services, you agree not to: 1. Violate the T&Cs; 2. Impersonate any person or entity, falsely claim or otherwise misrepresent your affiliation with any person or entity, or access the accounts of others without permission, forge another person’s digital signature, misrepresent the source, identity, or content of information transmitted via the Rama Enterprises Services, perform any other similar fraudulent activity or otherwise avail Rama Enterprises

Services with what we reasonably believe to be potentially fraudulent funds; 3. Infringe our or any third party’s intellectual property rights, rights of publicity or privacy; 4. Use the Rama Enterprises Services if you are under the age of 18 years without a parental sponsor or, in any event, use the Rama Enterprises Services if you are under the age of 13 years old even with a parental sponsor and in accordance with applicable law; 5. Post or transmit any message which is libelous, defamatory or which discloses private or personal matters concerning any person; 6. Post or transmit any message, data, image or program which is pornographic, vulgar or offensive in nature; 7. Refuse to cooperate in an investigation or provide confirmation of your identity or any other information provide by you to Rama Enterprises ; 8. Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Rama Enterprises Services and the Rama Enterprises Platform or features that enforce limitations on the use of the Rama Enterprises Services or the Rama Enterprises Platform; 9. Reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of as regards Rama Enterprises Services or Rama Enterprises Platform or any part thereof, except and only to the extent this is expressly permissible by applicable law; 10. Use the Rama Enterprises Services or the Rama Enterprises Platform in any manner that could damage, disable, overburden, or impair it, including, without limitation, using the Rama Enterprises Services or the Rama Enterprises Platform in an automated manner; 11. Modify, adapt, translate or create derivative works based upon the Rama Enterprises Services and the Rama Enterprises Platform or any part thereof, except and only to the extent that that this is permissible by applicable law; 12. Intentionally interfere with or damage operation of the Rama Enterprises Services or the Rama Enterprises Platform or any other user’s enjoyment of it, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code or file with contaminating or destructive features; 13. Use any robot, spider, other automatic device, or manual process to monitor or copy the Rama Enterprises Platform without prior written permission; 14. Interfere or disrupt the Rama Enterprises Platform or networks connected to the Rama Enterprises Platform; 15. Take any action that imposes an unreasonably or disproportionately large load on Rama Enterprises ’s infrastructure/network; 16. Use any device, software or routine to bypass the Rama Enterprises Platform’s robot exclusion headers, or interfere or attempt to interfere, with the Rama Enterprises Services; 17. forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through the Rama Enterprises Platform or to manipulate your presence on the Rama Enterprises Platform; 18. Sell the Rama Enterprises Services, information, or software associated with or derived from it; 19. Use the facilities and capabilities of the Rama Enterprises Platform to conduct any activity or solicit the performance of any illegal activity or other activity which infringes the rights of others; 20. Breach this Agreement, the SSOID Agreement or any other agreement or policy as may be applicable pursuant to the T&Cs; 21. Provide false, inaccurate or misleading information; 22. Use the Rama Enterprises Platform to collect or obtain personal information, including without limitation, financial information, about other users of the Rama Enterprises Platform, except and only as expressly provided in the T&Cs; 23. Avail Rama Enterprises Services with what Rama Enterprises reasonably believes to be potentially fraudulent funds; 24. Use the Rama Enterprises Services in a manner that results in or may result in complaints, disputes, reversals, charge-backs, fees, fines, penalties and other liability to Rama Enterprises , a third party or you; 25. Use the Rama Enterprises Services in a manner that Rama Enterprises or any payment card network reasonably believe to be an abuse of the payment card system or a violation of payment card network rules; 26. Take any action that may cause Rama Enterprises to lose any of the Rama Enterprises Services from its service providers or lose any of its recharge partners or business partners, including mobile operators or telecom companies, payment processors or other suppliers; 27. Send automated request of any kind to the Rama Enterprises Platform without express permission in advance from Rama Enterprises .